Kent Norris

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Service Technician

Kent Norris is a plumber at Stuarts Plumbing, having started his plumbing career in 2022. Before transitioning into the plumbing field, Kent gained a diverse skill set through various roles, including working as a forklift operator, equipment operator, and cabinet installer. His varied background has helped shape his versatile approach to his work in plumbing.

Kent doesn’t have a single favorite aspect of plumbing—he enjoys every part of the trade, from the challenges to the rewards of solving problems. His passion for the work shines through in his dedication and eagerness to take on new tasks.

Outside of his professional life, Kent is an automotive enthusiast. He enjoys working on his car and attending racing events, finding these activities to be the perfect way to relax and indulge in his hobbies.

Those who know Kent best describe him as quiet but kind, with a generous spirit. He is always willing to lend a helping hand, making him a reliable and valued individual both on the job and in his personal life

Google Rating

4.9

Based on 1419 reviews

Stuart's Plumbing

4.9

Lee Gasten was very helpful and knowledgeable. He was a pleasure to have and hope we see him again

Lee Gaston arrived on time and completed the job and cleaned up any mess he made in replacing a water heater. He is friendly and very professional.

Kent Norris arrived promptly and rapidly assessed the work. This was one of those home owner worked on the shower to the point of failure situations. Kent was professional, polite, and applied his knowledge and skill to get the job done!!

I was in a rush to have a non-emergency drip in my shower fixed. Stuart's got me in same day and Manuel was professional and very helpful. The job ended up being a little more work than anticipated but he got it done. A plumbing repair is never inexpensive, but when it is done well from call in to the finished job it makes the payment a little more easy to swallow.

Arrived on time. The technician Manuel was awesome. Very knowledgeable, took his time explaining things and he was very customer oriented.

A friend recommended another plumber who never called me back so I found Stuart's plumbing. From beginning to end they made the process very easy. Andrea was so very nice over the phone and it was easy to schedule an appointment.Eric came out for a drain issue. He explained everything to me in a way I could understand and was very considerate by covering his shoes whenever he went in and out. He made sure to explain all of my options to me and give me all the details before allowing me to make my choice.I would definitely use them in the future and recommend them.

I highly recommend this service! The technician arrived promptly, clearly explained multiple options to address my issue, and delivered exactly what was promised. The work was done efficiently and effectively—I'm very pleased with the results.

I've worked with Stuart's Plumbing multiple times and have always been very happy with their service. Most recently, the technician who installed our new water heater was on time, professional, and courteous. Their pricing is fair, and the quality of work is excellent. I highly recommend Stuart's Plumbing to anyone in need of a reliable and trustworthy plumber.

Manuel Arroyo was very professional from start to finish. He was very knowledgeable and identified the problem right away. He called before coming and was on time. I will use Stuart plumbing again.

Highly recommend Stuart's Plumbing! Jeffrey Marsland was extremely polite and very thorough. He explained everything clearly and he was able to resolve our issue quickly.

Very professional, knowledgeable and conscientious.

Manuel Arroyo was very knowledgeable and provided excellent service. He is very polite and explained everything he was doing and why and offered us options. I will certainly use the service again.

I cannot say enough about Stuart's Plumbing! The professionalism, excellent workmanship, and excellent customer service that Manny Arroyo provided for me today was beyond expectations. Thank you, Manny, I greatly appreciate your service. There is not another company that I will use. So, when you have plumbing issues, this is the company to call upon to take care of your needs.

Prompt, professional, and friendly service! They also showed up same day, which I wasn’t expecting. The tech, Manuel, was very knowledgeable, effectively communicated with me, and quickly fixed our problem. Highly recommend Stuart’s Plumbing and will definitely call them the next time we have any plumbing issues!

Stewart's always provides first-rate service at a reasonable price. They will always be my go-to plumber because I get expert service by expert technicians, and the office staff makes me feel like family. Call Stewart's for all your plumbing needs. You won't be disappointed.

Eric Zbonski is a very courteous and knowledgeable.He explained everything he was doing and what we should do to try to not have a repeat issue.We definitely will recommend Stuart’s Plumbing.

Doc did an outstanding job installing my new hot water heater and repairing my sink. Doc is a Master Plumber.

As always, Stuart's was able to fix it problem!

Great service and very competent team.

Had a big backup problem, called Stuarts and they were here in a hour, found the problem and had my drains running smooth again, They work in the pouring rain and got done in time so we could go to our party. Thank you Stuart's.

Eric & Dallas were great! Stuart's is a truly professional service and a reliable plumbing partner. I would highly recommend them.

Very courteous and thorough. Although it turned our that our issue was not a plumbing problem, they discovered the source of the issue and advised us accordingly.

Servicemen were very knowledgeable and did a good job.

Justin and Juan came out the same day that I called, got my leaky pipe repaired, and were great, honest people.

Eriz Z. came out, VERY personable, professional, upfront, helpful, honest. Let me be involved, answering all my questions throughout the process. Eventually the city became involved and he worked with them as well. I couldn't be more impressed with Eric and Stuart's and will DEFINITELY recommend them to whoever listens! Thank you Eric!

I had a repipe done on my house for insurance purposes and Stuart’s plumbing got it done quick, efficiently and at a great price. From the free quote they provided to the actual repipe process, I was in great hands. They answered all my questions, no matter how many I asked and clarified anything I was unsure about. The paperwork they provided was clear and concise, easy enough for someone with no plumbing knowledge to understand. During the repipe process they checked with me every step of the way and made sure to communicate what was being done and asked if it was okay before cutting into any walls. After the repipe was done, there was no major damage to any walls at all. I am EXTREMELY satisfied with Stuart’s plumbing and will for sure recommend them and use them for any plumbing needs in the future.

Great technician!

The people that worked for Stuart plumbing are very professional and understanding why the guys were here working I asked questions and they answered them as I asked them very knowledgeable and very professional and down home people they were just like someone that you met and that you could have a good conversation with And they teach you as they’re talking to you very professional and I look forward to doing business with Stuart plumbing in the future and I will tell my friends and family how great their service is. Thank you very much Mike.

Lee Gaston is excellent in his professional appearance, knowledge, and communication . Definitely a great part of your company.

Amazing company to work with! Very knowledgeable, upfront pricing, helpful, and friendly tech. Another thing I appreciated was that I received a text with a picture of the technician and their name before they arrived so I knew exactly who would be at my door. I will be using this company for all my future plumbing needs!

Always excellent.

Just thought that I should say thank you in public. This is like the 4th time they have come to my plumbing rescue. This time it was a leak in front of my house. Truly appreciate their honest and affordable help!!

We are very impressed with Stuarts Plumbing. They came recommended and I know why. We were able to get an appointment in just 2 days. Manny arrived early. He was very knowledgeable, polite, informative. He presented all options and pricing. We will definitely call Stuarts Plumbing again. Thank you

They were very professional but the price is what hurts.

Manual was great and went above and beyond. Thank you for a positive experience!

Excellent, excellent, excellent! Always great service and follow-up! Stuart's is the best!They go the extra mile----top-notch service and company!The technicians were very polite, courteous and careful, andthe drain issue was repaired the same day.Once again, five stars well deserved!Stuart's service is outstanding!

My initial contact with Haleigh was to schedule leak detection. Haleigh was knowledgeable, positive and professional. Stuarts Plumbing contacted me multiple times prior to our plumber, Kent, arriving. Kent was early! Following a thorough inspection of our water leak, Kent suggested an option to solve the problem. The option worked, at a lesser cost than quoted, and was completed in a timely manner. Stuarts Plumbing is highly recommended.

First time using them. Very happy very professional did a great job cleaned up behind themselves. You would never know a plumber was in my bathroom. Will use them again thank you.

Showed up as promised, promptly on a Saturday morning. Was unable to fix problem due to our inability to locate the Hot Water circuit breaker. Suggested I get an Electrician. I had already scheduled for an Electrician for Monday afternoon but was hoping to shot circuit the fix.Have always had professional, quality service for Stuart's Plumbing.Robert Mitchell

Easy to get appointment and shows up on time. Work is done completely and professionally. Manuel was great and cleaned up behind himself.

Always a great experience and helpful employees with Stewart Plumbing!

Great job!!! Thank you all items on list promptly taken care of!!

Stewart's plumbing responded quickly, were incredibly professional and got the job done at a reasonable price. I will definitely use them in the future and recommend them to others.

5 star + service from Lee.Will definitely call Stuart plumbing for my plumbing needs in the future.I appreciate their honesty.

Stuarts is amazing! The technicians are professional, courteous, and informative.

Stuart's Plumbing has done a lot of work at my house and I continue to call them back because the work they do is top notch. From the ladies who actually take your phone call and make your appointment all the way down to the guy that does the install everybody there is top notch!

Kent provided prompt and efficient service on a Friday before a long holiday weekend. Our needs and expectations were met.

Eric was out at our house today and was absolutely wonderful. He was on time, friendly, knowledgeable, efficient, and most importantly upfront and honest about our problem. We had a main line drainage problem. He cleared it out, found a deeper issue, and offered up ways to fix everything so we don't continue to have issues.

Courteous & professional staff

Our Technician, Manny, could not have been better. After having several other plumbers come out and fail to fix our tub faucet, it took Manny mere minutes to diagnose the problem and offer the solution. No nonsense, no worry, no problem! Totally professional, with up-front pricing and a quick fix to an issue other "plumbers" couldn't offer. I am SOLD on Stuart's Plumbing!

Kent and his partner were prompt, polite and efficient. The water heater replacement was done very quickly. Thank you

we always have excellent service from Stewart’s plumbing! Today was no exception. Kent arrived on time, he was professional and courteous. He worked efficiently and left the job site as clean as he found it. I appreciate him!

I was very impressed with Jeff. Very professional and diagnosed the problem right away. His clean-up was exceptional. Jeff was very personable and a pleasure to talk to. Stuart's Plumbing is my go to company when I need service,

Thanks Manny for a job well done. Arrived promptly, was courteous and was in/out in a timely manner. Yes, I would consider this company again for future plumbing needs.

Excellent service and repair. They were able to do the job better than the previous plumber I had called in. I appreciate the service.

After noticing a puddle on the side of our house near a pipe I called Stuart's plumbing to get some advice about what we should. They took my photos and had a supervisor take a look to confirm that it was indeed a plumbing issue. They then told me they would be coming out first thing the next day. Our technician's name is Lee Gaston he was on time, thorough and kind as he explained the entire process to me and my husband. We knew from the beginning where our price range would start since he understood where the issue might have originated from and this dispelled a lot of anxiety we had about the issue overall. He only took a few hours of time to complete the project end to end and midstride took the time to show me what happened, how it was fixed and additionally took some steps to help make sure the exposed pipes were less likely to become brittle in the sun. The time and care that Lee put into his craft shows - I wholeheartedly recommend him and Stuart's Plumbing to anyone who is having a plumbing issue and in a fixed income situation like my family. Thank you so much for all your help!

Lee was prompt, efficient and finished the job in a timely manner. he was honest plenty of options on how to make repair.

Excellent service.

I called Stuart's this morning concerned I may have a leak somehere I couldn't see thanks to an abnormal water bill this month. They were at my doorstep not long after my call and effectively ruled out a leak. While they were there they handled another job I requested after the fact. My tech was very knowledgable, quick, and professional. Exceeded my expectations and they will be my plumbing group moving forward! Thank you

I call them and make appointment i specific ate wath i need and they said $55 for check when the thecnic apear i explain wath i need he told me $350 dollar more for check so i paid the visit they want to rob me after i explain the check the i need they rob me $55 dollar dont call them

Kent was our technician, he was professional, courteous, and a pleasure to deal with. Thank you Stuart's Plumbing

I Have used this company in the past and they have always been upfront and honest with me. Unfortunately, nothing is cheap nowadays, but Stuart's was half the price of another company I called and I did not get a good feeling with the other company at all. I called the other place, because I could not remember the name for this company. I broke a pipe and was desperate to get someone to fix it. After the other place left, I went through every plumber listed until I found Stuart's number. I had remembered their service and the experience. I just could not for the life of me remember their name when I needed it.I WILL NOT FORGET IT AGAIN.

My plumber was Kent. He was great. He listened to my issues. Assessed the problem and was knowledgeable to fix them. He was nice to talk to. Well mannered and a pleasure to work with

Stuart's came on time as promised and quickly determined what the problem was. Their technician advised me of my options and then took the necessary steps to correct the problem. The price was reasonable, and my rental property is up and running again. I'm very pleased and will use Stuart's again if needed in the future.

Lee came to our house to replace an outdoor valve that was leaking. He did an excellent job of detecting the issue, explaining it to us, and resolving the problem. He was friendly and personable. Great work.

Lee and Jonathan were the technicians for my plumbing issue. I was impressed with their knowledge, patience and friendly attitude. Definitely would recommend Stuart's to anyone in need.

From the initial phone call thru the completion of the work the folks at Stuart's Plumbing were courteous and professional. Jack the field tech explained the entire repair process, kept me updated and finished the work in a very timely manner. Very pleased with everything they did

Lee Gaston is the best! Polite and funny. We were kept informed during the entire 3 hr service. We had a couple of problems which were both fixed perfectly. We have used Stuarts Plumbing a couple of times and will never use another company. Why should we, they are honest, fair and very good at their trade. Plumbing is expensive, so why not go with a company that gives a 1 year warranty on their work.

Lee arrived on time and provided excellent customer service. He was very knowledgeable and answered all of my questions.

There are dozens of Plumbers in my area. I only use Stuart’s. Me and my family have used them for years. They are not inexpensive, but they are definitely worth it!

Always have good service from you!

Stuart plumbing can out the same day, within two hours. Our technician Paul was polite and awesome. He explained everything and showed us pictures so we could better understand the extent of the job. Definitely will be using Stuart plumbing again. Thank you to the plumber Paul Ford.

Paul was quick, efficient, and kind while fixing a leak on our water line. Highly recommend!

Absolutely fantastic service. I had a new washer installed

I had a dripping faucet in my master bath. I called and got an appointment for later that day. The installers arrived early, were very polite, explained my options and took care of the problem in a jiffy! I will use them for any plumbing issues I may encounter in the future and highly recommend them.

We had Jeffery and another gentleman. Both very nice, prompt, and professional. Gave a lot of options. I will be calling again. Would recommend to anyone including customers that I work with on a daily in my career.

UPDATE: I hate my pipes... PAUL FORD IS THE BEST. Always has been, always will be. This is the best plumbing company in town and I'm not sure it's even close. I don't know how he does it so effectively and efficiently, but by God he does. They have my business for life, my children's life, and my grandchildren's life. Should any of my children or grandchildren deny their services, it would be a dark day for America.

Stuart’s Plumbing communicates about who is making the service call and their arrival time. The repair or replacement options were explained and updates were given throughout the process. Excellent service.

Highly recommend Lee. He came out today on Easter to make sure we could use our toilets and showers and everything. When you call ask for Lee best technician they have

Another update: Needed their services again. Again they responded and fixed the issues quick.Update: We had another plumbing issue today, but as always, Stuart's Plumbing took care of the issue. 5 Star service again!---Previous 5-star Review---Had an old cast iron sewer pipe going to septic tank fail. They quickly diagnosed the problem and got us scheduled for pipe replacement as quickly as they could.Highly Recommended and will use their services again when needed

Very professional and did good job

I am a repeat customer x many. I have found no need to seek alternatives. Stuart Plumbing provides all my plumbing needs with respect and fair pricing. Recently Manny arrived timely to install a water heater. He is one gracious young man. He installed the water heater with precision and skill. He took ample time to explain operation and new features. Another project completed by an exceptional plumbing service. Thank you Stuart Plumbing.

Very satisfied with the service. The plumber was on time, professional and explained everything he was doing.

Appreciate Stuart’s plumbing’s thoroughness and communication. I highly recommend them!

Eric Zbonski was the tech on the job. He was very professional but at the same time extremely personable. It was a pleasure working with him on this matter. Everything is up and running once again. Eric didn’t rush to get the job done, he took the time to ensure success. Stuart’s Plumbing and Eric Z will be out go to business/tech if ever needed in the future. Thank you for everything.

Paul knew the problem we had right away and fixed it right up!He also has a fun personality.

I had a fantastic experience with Eric at Stuart’s Plumbing. He was incredibly helpful, thorough, and professional from start to finish (can’t expect any less from a fellow Chicago native). He took the time to explain everything clearly, ensuring I understood the issue and the best solution. His attention to detail and commitment to quality work really stood out.Not only did he fix the problem efficiently, but they also went above and beyond to see if he could assist with any other issues. Stuart’s Plumbing pricing was fair, and their service was top-notch. I highly recommend Eric at Stuart’s Plumbing to anyone in need of a reliable and skilled plumber (drain specialist)!

Service person was friendly and did a great job. We will definitely recommend your company. 😊

GREAT TO WORK WITH. FELT THEY REALLY CARED ABOUT OUR PROBLEM AND WANTED TO SINCERELY HELP US. WE WERE VERY PLEASED WITH THEIR WORK

I had an another great experience with Stuart's Plumbing! Sebastian did a fantastic job and explained everything with great detail. I highly recommend them, and especially Sebastian, for any plumbing needs. Thanks for the excellent service!

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