- (863) 877-3108
- (Mon-Fri) 8AM–5PM EST
Effective Date: January 1, 2026
Welcome to the Stuart’s Plumbing website. These Terms and Conditions govern your use of our website and your interactions with Stuart’s Plumbing LLC, including when you request information, submit a form, call our office, schedule an appointment, request an estimate, or hire us for plumbing services.
By using this website or requesting service from Stuart’s Plumbing, you agree to these Terms and Conditions. If you do not agree, please do not use this website.
Stuart’s Plumbing LLC is a local plumbing company based in Lakeland, Florida.
Stuart’s Plumbing LLC
3233 US Hwy 98 S
Lakeland, FL 33803
Phone: (863) 877-3108
License Number: CFC1427221
Website: stuartsplumbing.com
We provide plumbing services for residential and commercial customers, including plumbing repair, leak detection, slab leak services, repiping, drain cleaning, video inspection, hydro jetting, water heater services, bathroom plumbing, water softener services, commercial plumbing, and related plumbing solutions.
This website is intended to provide general information about Stuart’s Plumbing, our services, service areas, contact options, promotions, and related plumbing information.
You agree to use this website only for lawful purposes. You may not use this website to:
We reserve the right to restrict or terminate access to the website if we believe it is being misused.
Stuart’s Plumbing LLC is committed to making our website accessible and user-friendly for all people, including individuals with disabilities.
We believe every customer should be able to easily access information about our plumbing services, request help, contact our team, and use our website regardless of technology, ability, or disability.
Stuart’s Plumbing is working to improve the accessibility and usability of our website and aims to follow widely recognized website accessibility standards, including the Web Content Accessibility Guidelines, commonly known as WCAG. W3C describes WCAG as a set of recommendations designed to make web content more accessible to people with disabilities.
Our goal is to provide a website experience that is clear, easy to navigate, and accessible to the broadest possible audience.
Website accessibility is an ongoing effort. As our website changes, we aim to review and improve areas such as:
While we strive to make all pages and content fully accessible, some website content, third-party tools, plug-ins, embedded features, or older materials may not yet meet every accessibility standard.
Our website may include links to or integrations with third-party websites, tools, maps, payment platforms, financing providers, review platforms, scheduling tools, or social media pages.
Stuart’s Plumbing does not control the accessibility of third-party websites or external platforms, but we encourage third-party providers to offer accessible and user-friendly experiences.
If you experience difficulty accessing any part of our website, need assistance using a feature, or would like information in another format, please contact us.
We will make reasonable efforts to assist you and provide the information you need through an accessible communication method.
Stuart’s Plumbing LLC
3233 US Hwy 98 S
Lakeland, FL 33803
Phone: (863) 877-3108
Website: stuartsplumbing.com
You may also contact us through our website contact form.
When contacting us, please include:
This information helps us better understand and address accessibility concerns.
We welcome feedback on how we can improve the accessibility of our website. If you have suggestions or encounter an accessibility barrier, please let us know so we can continue improving the experience for all visitors.
The content on this website is provided for general informational purposes only. It should not be considered a final diagnosis, repair recommendation, building-code determination, or guaranteed solution for your specific plumbing issue.
Plumbing problems often require an in-person inspection by a qualified professional. Any information provided on this website, by phone, by email, or through online forms is preliminary unless confirmed in writing after an inspection or formal evaluation.
When you submit a form, call our office, or request an appointment, you agree to provide accurate and complete information.
Submitting a form or requesting an appointment does not guarantee that an appointment has been scheduled. An appointment is not confirmed until Stuart’s Plumbing communicates confirmation by phone, text, email, or another direct method.
Appointment availability may vary based on technician schedules, service location, weather, emergency calls, parts availability, permitting requirements, and other operational factors.
We will make reasonable efforts to arrive within the scheduled service window, but arrival times are estimates and are not guaranteed.
Cancellations and Missed Appointments:
We allocate dedicated time and resources for your scheduled service. We kindly request at least 24 hours’ notice if you need to cancel or reschedule your appointment. Cancellations made with less than 24 hours’ notice, or instances where our technician arrives and cannot access the property, may be subject to a standard dispatch or cancellation fee.
If Stuart’s Plumbing offers emergency or after-hours service, availability may vary based on technician availability, service area, call volume, weather conditions, and the nature of the plumbing issue.
If you are experiencing an emergency that may involve immediate danger, flooding, sewage exposure, gas, electrical hazards, structural risk, or personal safety concerns, you should take appropriate safety precautions and contact emergency services when necessary.
Stuart’s Plumbing is not responsible for damages that occur before our arrival or as a result of delays caused by circumstances outside our reasonable control.
Any estimate, quote, or price range provided before an in-person inspection is preliminary and based on the information available at the time.
Final pricing may depend on factors such as:
When possible, Stuart’s Plumbing will communicate the scope of work and price before beginning approved work. If additional work is needed, we will make reasonable efforts to explain the issue and obtain approval before proceeding.
Unless otherwise stated in writing, estimates may expire after 30 days.
By approving a service, repair, estimate, invoice, or work order, you authorize Stuart’s Plumbing to perform the agreed-upon work.
Approval may be given in writing, electronically, by signed agreement, by text message, by email, through a digital service platform, or verbally when appropriate.
The customer is responsible for reviewing the scope of work, pricing, limitations, exclusions, and any assumptions before approving the work.
Sometimes additional work is discovered after a project begins. This may occur because of hidden damage, inaccessible areas, outdated plumbing, code issues, corrosion, improper prior repairs, slab conditions, drain line conditions, or other unforeseen circumstances.
Any additional work outside the original approved scope may require a revised estimate, change order, or additional approval.
Stuart’s Plumbing is not obligated to perform work outside the approved scope unless both parties agree to the additional work and pricing.
To help us provide safe and efficient service, customers are responsible for:
Stuart’s Plumbing may decline, pause, or reschedule work if the work area is unsafe, inaccessible, or unsuitable for service.
Some plumbing work may require permits, inspections, or compliance with applicable building codes.
When permits are required and Stuart’s Plumbing is responsible for obtaining them as part of the approved scope of work, we will make reasonable efforts to follow applicable requirements. Permit fees, inspection fees, code upgrades, or additional work required by an authority having jurisdiction may result in additional costs unless already included in the approved scope.
Customers are responsible for any approvals required by landlords, property owners, HOAs, condo associations, property managers, or other third parties unless otherwise agreed in writing.
Payment is due according to the terms listed on the approved estimate, invoice, work order, financing agreement, or written agreement.
Unless otherwise stated in writing, payment may be due upon completion of the service.
Accepted payment methods may include credit card, debit card, check, financing, or other approved payment methods. Available payment methods may change at any time.
Past-due balances may be subject to reasonable collection efforts, late fees, service charges, returned-payment fees, attorney’s fees, court costs, or other costs allowed by law and stated in the applicable invoice or agreement.
Stuart’s Plumbing reserves the right to withhold additional service, warranties, scheduling, or project continuation for accounts with unpaid balances, subject to applicable law.
Deposits and Special Orders:
For larger projects, installations, or services requiring specialized or custom-ordered parts, Stuart’s Plumbing may require a deposit before work commences or materials are ordered. Deposits for custom or special-order parts are non-refundable once the order has been placed.
If financing options are offered, financing is subject to approval by the applicable third-party financing provider.
Stuart’s Plumbing does not control financing approval, interest rates, repayment terms, credit decisions, fees, or account servicing by third-party financing companies.
Customers are responsible for reviewing and understanding all financing terms before accepting a financing offer.
From time to time, Stuart’s Plumbing may offer promotions, coupons, discounts, or special offers.
Unless otherwise stated:
Promotional pricing does not apply retroactively to prior purchases or completed services.
Offer Eligibility: Valid for single-family residential homes only. This offer does not apply to rental, landlord-tenant, or commercial properties. Offers are available for a limited time during normal business hours and cannot be combined with other discounts. Promotional offer subject to change.
Scope of Service Included in Promotional: Includes clearing of the main sewer line (up to 75 feet) and secondary lines (up to 30 feet), with a maximum of two passes through the line. Drains must be safely accessible.
Limitations to Promotional Service: Please note that not all lines can be successfully cleared. To protect the integrity of your home’s plumbing, Stuart’s Plumbing reserves the right to decline service on drains exhibiting severe, recurring issues or visible structural failures.
Warranty terms may vary depending on the type of service, parts, materials, manufacturer warranties, and the approved scope of work.
Any warranty provided by Stuart’s Plumbing will be described on the applicable invoice, estimate, work order, or written agreement.
Unless otherwise stated in writing, warranties may not cover:
Warranty claims must be reported promptly. Stuart’s Plumbing must be given a reasonable opportunity to inspect and address the issue before another contractor performs related work. Using another contractor may void or limit any applicable warranty.
Stuart’s Plumbing provides a 90 day Peace-of-Mind Guarantee on Residential Drain Cleaning to ensure that you will be completely satisfied with our work. This guarantee is included in all of our Drain Cleaning services and does not cost you anything! We also have longer guarantees available that will cover your drains for up to 1 year from the service date.
Warranty does not cover commercial drains, drain abuse, misuse of non-biodegradable products, foreign objects in the drain, hair in drains, or damaged/compromised sewage systems.
Drain and sewer issues may involve hidden or unknown conditions, including root intrusion, pipe collapse, bellies, offsets, corrosion, grease buildup, foreign objects, cast iron deterioration, or improper installation.
Drain cleaning, hydro jetting, pipe milling, video inspection, and related services are intended to address the condition identified at the time of service. They do not guarantee that future stoppages will not occur.
If a line is damaged, deteriorated, improperly pitched, collapsed, or affected by root intrusion, additional repairs or replacement may be recommended.
Plumbing leaks can cause water damage, mold, structural issues, and related property damage.
Stuart’s Plumbing is not responsible for pre-existing damage, hidden damage, mold, mildew, rot, structural issues, or damage that occurred before our arrival.
Unless specifically included in the approved scope of work, Stuart’s Plumbing does not provide mold remediation, restoration, drywall repair, flooring repair, cabinetry repair, painting, or reconstruction services.
Customers are responsible for contacting the appropriate restoration, remediation, insurance, or repair professionals when needed.
Hazardous Materials:
Stuart’s Plumbing technicians are not licensed or equipped to handle, test for, or abate hazardous materials, including but not limited to asbestos, lead paint, or severe biohazards. If such materials are discovered during the course of our work, our technicians will immediately cease work in the affected area. It is the customer’s responsibility to hire a qualified professional to abate the hazard at their own expense before plumbing services can resume.
Some plumbing repairs may require access through walls, ceilings, floors, cabinets, tile, landscaping, driveways, slabs, or other property features.
Unless specifically included in the approved written scope, Stuart’s Plumbing is not responsible for restoring drywall, paint, tile, flooring, landscaping, concrete, cabinets, countertops, or other finishes after plumbing access, excavation, or repair work.
We will make reasonable efforts to minimize disruption, but plumbing repairs may require opening, cutting, digging, or removing materials to access the plumbing system.
Stuart’s Plumbing may take photos or videos of plumbing conditions, equipment, parts, work areas, or completed work for documentation, training, quality control, warranty, insurance, or customer communication purposes.
We will not intentionally publish images that clearly identify private customer information, personal details, or sensitive areas without appropriate permission.
If you submit a review, testimonial, comment, photo, or feedback about Stuart’s Plumbing, you grant us permission to use, reproduce, display, or share that content for marketing, website, social media, or business purposes, unless prohibited by law.
We may edit testimonials for length, grammar, or clarity, but we will not intentionally change the meaning of your feedback.
Our website may link to third-party websites, including financing providers, social media platforms, review sites, maps, scheduling tools, payment processors, or other external resources.
Stuart’s Plumbing is not responsible for the content, security, terms, privacy practices, or performance of third-party websites or services.
Your use of third-party websites is governed by their own terms and policies.
All content on this website, including text, graphics, logos, images, icons, layout, design, and other materials, is owned by or licensed to Stuart’s Plumbing unless otherwise stated.
You may not copy, reproduce, distribute, modify, publish, or use website content for commercial purposes without written permission from Stuart’s Plumbing.
We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, secure, error-free, or available.
We may update, modify, suspend, or discontinue any part of the website at any time without notice.
To the fullest extent permitted by law, Stuart’s Plumbing is not liable for indirect, incidental, special, consequential, punitive, or exemplary damages arising from your use of this website, your inability to use the website, or services provided by Stuart’s Plumbing.
This includes, but is not limited to, loss of use, lost profits, business interruption, water damage, property damage, inconvenience, emotional distress, loss of data, or other damages except where liability cannot be limited by law.
Nothing in these Terms and Conditions is intended to waive rights or protections that cannot be waived under applicable law.
You agree to indemnify and hold harmless Stuart’s Plumbing LLC, its owners, employees, contractors, representatives, and affiliates from claims, damages, losses, liabilities, costs, or expenses arising from:
Stuart’s Plumbing is not responsible for delays or failures caused by circumstances outside our reasonable control, including severe weather, storms, flooding, supply shortages, labor shortages, equipment failure, traffic delays, utility outages, government actions, permitting delays, emergencies, natural disasters, or other events beyond our control.
In the event of any dispute, claim, or disagreement arising out of or relating to these Terms and Conditions or the services provided by Stuart’s Plumbing, the parties agree to first attempt to resolve the issue amicably through good-faith negotiation.
If the dispute cannot be resolved through negotiation within 30 days, the parties agree to seek resolution through binding arbitration in Polk County, Florida, rather than in court.
This agreement to arbitrate does not preclude either party from seeking minor balance collections through a small claims court, provided the claim qualifies.
These Terms and Conditions are governed by the laws of the State of Florida, without regard to conflict-of-law principles.
Any disputes related to this website, these Terms and Conditions, or services provided by Stuart’s Plumbing shall be handled in accordance with applicable Florida law.
We may update these Terms and Conditions from time to time. When we do, we will update the “Effective Date” at the top of this page.
Your continued use of the website after changes are posted means you accept the updated Terms and Conditions.
If you have questions about these Terms and Conditions, please contact us:
Stuart’s Plumbing LLC
3233 US Hwy 98 S
Lakeland, FL 33803
Phone: (863) 877-3108
Website: stuartsplumbing.com