Andréa Rivera

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Office Manager

Andréa Rivera has worked in the customer service industry since 1999. She enjoys helping others, organizing events, and loves interacting with the Stuart’s Plumbing team. She enjoys helping others, volunteering with the United Way, organizing events, and loves interacting with the Stuart’s Plumbing team. When she’s not taking pictures, she likes to spend time with her two kids and loves to cozy up to a good book. Andréa is best described by those around her as generous, hard working, and compassionate.

Google Rating

4.9

Based on 1271 reviews

Stuart's Plumbing

4.9

Best Plumbing company out there!! Quick response for emergency repairs and honest opinion!! Huge thank you 🙏

I can't say enough good things about this plumbing company! Jeff, the technician, was exceptional... so much so that I honestly thought he might be the owner. He provided clear options without any pressure, was incredibly transparent about the issues we have now and may face in the future, and took the time to explain every step of the process. He walked me through what he did, how he did it, and what he observed before and after the service. Jeff’s professionalism, expertise, and genuine care for his work were truly impressive. I highly recommend this company to anyone looking for top-notch service!

Daniel was wonderful! We had mess when our hot water heater decided to leak through our floor. He didn't blink an eye. Showed me all of our options and explained every choice. Only company we will call for any plumbing needs!

The people that worked for Stuart plumbing are very professional and understanding why the guys were here working I asked questions and they answered them as I asked them very knowledgeable and very professional and down home people they were just like someone that you met and that you could have a good conversation with And they teach you as they’re talking to you very professional and I look forward to doing business with Stuart plumbing in the future and I will tell my friends and family how great their service is. Thank you very much Mike.

All of the above, I agree was my experience. Thank you so much for coming to the rescue. The very best of experience. He was quick and did a great job. Thank you for the great service.

We woke up to a backup and overflow in our bathrooms. Being new to the area we found the great ratings on Stuart’s Plumbing and called. Eric came out in the early afternoon and went above and beyond to fix our issue and keeping us apprised throughout the process. Eric was knowledgeable and courteous and made sure everything was addressed. I would absolutely recommend Stuart’s for any plumbing emergencies.

I want to give the highest accolades to Jeff from Stuart’s. Jeff has such deep integrity, explains things in layman’s terms. He has vast knowledge and his compassion for customers who are experiencing major plumbing issues is so impressive. He has been such a calming force in our time of need.Stuart’s is the only company I trust and we have had a great experience with their entire team.

I have a new build in which Stuart Plumbing has provided service from start to finish. Each and every member of the Stuart team, from Andrea in the front office, to the owner Stuart, to the plumber Jonathan Roop and the rest of the team have been great to work with. True professionals providing excellent work.Most importantly, in my book, is the constant and regular communication from start to finish, everystep of the way. Thank you for a smoothly run project.

Gus was very polite and professional while installing a motion sensor kitchen faucet. Great job.

I had a slow draining pipe from my kitchen sink. Frank Gay Services sent technicians out THREE times and charged me more than $1000. Problem was not corrected!! I called Stuart Plumbing and Jeffrey came out, bringing Scott with him. They tried snaking the pipe from the sink side with lousy results. Jeffrey decided to snake the line from the cleanout, something that Frank Gay technicians claimed they couldn't do. Lo and behold, as I watched from the sink, water drained from the sink AS FAST AS IT DID BEFORE! I ran the water in the sink for five minutes full blast and no backup! Thank you, Jeffrey! Damn good thinking! Guess who I won't be calling back for plumbing issues?

Great job. Very professional

Stuart's plumbing was incredibly fast and efficient in getting out to me. Eric was able to find and clear a clog in my main line and communicated with me throughout the process. Later I fount a shattered pipe and Daniel was also incredibly fast and friendly and was able to rebuild it very quickly so my plumbing was down for minimal time. I would highly recommend!

Hello sir, I am from Bangladesh, my name is golam rabbani, and I am deal your job, and I am deal your customers, and my commission has a 20%, make a job sir..??

Stuart plumming did a very good job. They did a perfact job and are very professional guys.

Great service Eric was very pleasant and excellent work

The technicians were personable, professional and thorough. Took time to answer my questions, offered multiple solution options and left area clean. Absolutely a pleasure.Teresa Mercer

Joe and his assistant did a fine job of detecting a drain leak in the kitchen. It was a difficult situation requiring them to go through the outside wall. I had two big leaks. All FIXED the same day.

Stuart's Plumbing was the first company I contacted that was not going to charge me a minimum of $49 to tell me how much to install a new water heater. Personally if you have to charge to give quotes, then you charge too much and need to "recoup" the 15 minutes it takes. Pretty basic 50 gallon 240v setup. Setting up the date and time was a breeze and Lee (service tech) was awesome! Very friendly and shared plenty of knowledge. Price to remove, install and haul away was fair for 2024. Because of the legendary customer service initially from Lee, we didn't call anyone else and booked the installation. Process was quick and painless, with the installation of a leak pan and water sensor. Would highly recommend Lee and Stuart's Plumbing!

The best customer service I’ve had in a long time! Technicians were great! Highly recommend using this company. They actually care!

Service technician was prompt, courteous and very professional! I'd highly recommend Paul and Stuart's Plumbing for any of your plumbing needs!

Great service! Our technician, Gus was very professional, did a great job! I will definitely use them for future plumbing needs!

Outstanding Professionalism and Expertise - A True Asset!I had the pleasure of having Mr. Paul Ford repair some plumbing issues for our home, and I was beyond impressed by his professionalism, expertise, and warm personality. From start to finish, he handled every aspect of his job with the utmost care and attention, demonstrating not only his extensive experience but also a genuine passion for his work.

Martin was very informative and efficient in installing my new water heater. Will definitely continue to use Stuart's Plumbing for any plumbing needed in the future.

Great service as always

Had a great experience with Stuart’s plumbing. Called on a Tuesday afternoon and they were out next morning and had the problem fixed that morning that another company was unable to diagnose let alone fix after two visits. Great communication and professionalism. Super happy and will suggest to friends.

Great service done, by Lee G. the tech, recommended

I think it was Tony. Did a great job, very friendly, very professional.

Thanks again for the prompt, professional and effective repairs made. I am truly thankful you were able to assign Mr. Lee to the job. Once again, he came through like a champ!!

A perfect experience with these two guys who were friendly and did a great job. Installation of the new disposal was fast and I thought the price was, in my mind, definitely reasonable.

Shower in master bath was dripping.

Tech Gus T. was very professional and on point. He explained the problem, with solutions. I own several rental properties in Central Fl. This is my 2nd time using Stuart's Plumbing in Lakeland.Great customer service throughout company and reasonable pricing.

Thank you to Stuart's Plumbing for providing excellent customer service, and for being so very professional and efficient. We appreciate how they explained/showed the awesome work they did. I will definitely recommend them to friends and family! Thank you so much for all the hard work you guys provided to us!

I had a fantastic experience with Stuart's Plumbing! Eric was extremely friendly, professional, and thorough. He took the time to explain everything in detail, making sure I understood what was being done. His attention to detail and dedication to doing a great job really stood out. I highly recommend Stuart's Plumbing, and especially Eric, for any plumbing needs. Thanks for the excellent service!

Nice guys, fast professional service and fair price by today’s standard

Erik was great. Called ahead about 15-20 minutes to tell me he was coming. Brought booties with him when requested (toddlers on the floor!). Gave me a quick rundown of price and expectations for first attempt at repair and what would happen if that was unsuccessful. Completed the repair and payment in under 45 minutes and price was just as quoted!I also have to sing the praises of the office staff when we scheduled the appointment. Told me the exact expectations of time of arrival for technician, offered if a spot came open earlier/same day that they would call, but was clear to not promise it would be same day. Collected all the information and gave me a straight forward price for assessment that would be applied if we completed the repair (no extra costs!).Great experience and highly recommend!

Technician Lee was great and very professional. Explained everything prior to starting the job. I was very pleased, impressed and surprised to be able to get same day installation service for my old leaking water heater. Not just the same day but within several hours of calling!! I will definitely refer Stuart's Plumbing to neighbors.

I am very happy with your services, I appreciate with the whole lot of care for the plumbing for my mobile home.Best regards.Diep Browning,

I am so thankful for Stuart's Plumbing, especially Lee for helping me with my new home. Lee worked so hard to fix the issues with the home I just purchased - Stuart's Plumbing took so much of my stress of being a first time-homebuyer away! Thank you again Lee!

Yes 5 star all the way! Communication is superb, timeliness, workmanship...all top notch!

I was fortunate to be able to get Stuart's Plumbing Services out the same day I called. I had used them once before, many years ago, so there were the company I called again.The technician was polite, efficient and he didn't have to come back anorher day to fix my leak, he fixed my leak in one day. No more leaking pipe! 🙏While he was at my home I had the plumber fix another problem I had been ignoring for a while, but knew it would bit me in tail down the road if I didn't address it now. Killing 2 birds with one stone

Great service and the Tech was really nice.

Outstanding! Was very happy, again:) I have used Stuart's Plumbing quite a few times, they never disappoint me.

Lee was friendly and professional and did a great job installing a new water heater.

Great service! Friendly, informative & fast!

Gus was able to take care of all of our plumbing issues. He was efficient and a very pleasant young man. We would highly recommend Stuarts Plumbing for all of your plumbing needs.

Stuart’s Plumbing recently completed a full house repiping of our home. The project took four days. From the very beginning, they were organized, courteous and professional. The four man team was led by Martin Perez. Martin kept us informed daily as to the progress and what to expect. I have only good things to say about Martin and the entire Company. We highly recommend Stuarts’s Plumbing and will continue use them for all our plumbing needs.

The Stuart's Plumbing team is exceptional! They're incredibly friendly and dedicated, taking as much time as needed to resolve any issues. The owner even comes out personally if necessary. This outstanding company not only delivers top-notch service but also gives back to the community through meaningful causes. Highly recommended!

He did a quick good jobI’m on ssd and can’t do a lot for myself this was good I’ll use them in the future

I was pleased by the service I received and would recommend this company to others. They completed the work today and I haven't changed my mind about this company and the staff. Awesome.

Stephanie in the office was very kind and knowledgeable when I first called. She was able to get me on the schedule quickly. Gus was great. The quote came in lower than I had prepared for, and he was able to complete the job the same day. Thanks, Stuart's Plumbing! You got yourself a new customer!

Mr. Martin Perez, Stuarts Plumbing, plumber is on time, always listens, and is a hard worker.

Jeff was the tech who showed up and I cannot say enough for not only the job he did, but his professionalism and manners were outstanding. I have used Stuart's twice now and each time the techs were very professional and just very nice people in general. I believe that Stuart's is a company that you can trust to do whats in their best interest and whats best for yours. And that's very rare these days.

Aaron was are technician nice young man and very professional

Called Stuart's Plumbing around 11:30 and someone was there by 2pm. Lee was very fast and efficient. Thank you to Stuart's Plumbing for taking great care of your customers. Another thing I really appreciate is that they text and email you a picture and bio of your technician so you know they are who they are supposed to be.

Martin and Juan were very professional and explained everything as well as answered all my questions. Fantastic!!!!!

What great service! My technician, Eric Z. came out and was super helpful. He was on time, professional and friendly. He explained what was needed and got to work right away. My issue was resolved. Thank you so much! Definitely would recommend!

Jeffrey from Stuart's Plumbing was phenomenal! Highly recommend him and the Company!

Did a great job rebuilding our toilet. Very responsive and professional. They communicated the whole time up until Lee Gaston arrived. They sent a picture and bio beforehand which made me very comfortable. Lee did a great job and was very friendly and competent. As mentioned earlier I will use this company again when the occasion arises.

Fantastic company. Fantastic employees. Thank you for the service.

Jeff was excellent. He arrived early, took care of the problem efficiently and stayed to insure the problem was resolved. His manner was impeccable and he is a credit to Stuart's Plumbing.

Extremely satisfied with my re-pipe. The Stuart’s team went above and beyond to complete the job same day - worked tirelessly from 8:00 a.m. until 7:30 p.m. Andrea from the administrative side was also wonderful to work with. Highly recommend.

I was very pleased with the timely scheduling of the repairs that I needed to have done. Everything went well and very professional.

Paul, our technician, was professional and courteous. He took the time to answer all my questions and was simply a pleasure to interact with.

10/10; 5 STARS; WOULD RECOMMEND TO A FRIEND! Hands down the best service I have received from contracted plumber help. I have had 2 previous attempts to fix an issue and was dismissed. Within 3 hours, Paul found the issue, cleaned the issue, and repaired a drain for further assistance. Stuart the owner was here and he helped me advance my claim with no issues. A huge thank you to Eric who assisted! By the next morning, we had the issue fixed and repaired. BEST PLUMBING SERVICE IN POLK COUNTY!

The piping was not run as instructed.They were told to run the pipe at an angle which they did not do.

Great customer service, knowledgeable and friendly technicians. Definitely recommend for any plumbing issues.

We had some issues with a commode and Eric and Juan were the technicians sent to our home. They arrived ahead of schedule (after contacting us to be sure it was okay). They were professional, courteous, very helpful, and informative. I was very pleased with the service we received.

Jonathan and his work partner were great! Polite, on time, knowledgable and professional! Highly recommend Stuart’s Plumbing!

Just moved into a new place, had several problems. We called late in the day, but they came anyway. One issue wasn't completely fixed. But they came back asap and found the problem. Paul was so kind, pleasant, and very helpful. Thanks to everyone.

Quick response and knowledgeable technician. Excellent customer service and communication process. Highly recommend them to anyone in need of plumbing repairs.

Awesome service! Our plumbing technician Lee was professional and thorough. We needed new stems and fixtures in our tub/shower. It was discovered that the valve behind the tile would have to be replaced as well. The work was done quickly, cleanly and exceeded expectations. The price was very reasonable. Will definitely use Stuart's Plumbing again. Highly recommended for your plumbing needs.

Excellent service start to finish. Punctual, friendly, efficient and honest. Trustworthy service which is hard to find these days.

Quick response, good communication throughout the process, and the tech was able to troubleshoot and remedy the issue without exaggerating the need. I appreciate the honesty and thorough work. Thanks.

Excellent and thorough work

Doc did an outstanding job installing my new hot water heater and repairing my sink. Doc is a Master Plumber.

Martin helped us replace our tankless water heater. He was timely, paid attention to detail, and shared his knowledge. We are thankful to be back with hot water thanks to Stuart’s Plumbing! The team was fantastic to work with!

Today we had our home serviced by Stuart Plumbing specifically Paul and Eric. The service was fantastic, they are very knowledgeable and thorough in evaluating the problem and providing a solution. All the staff from scheduling the appointment to service were pleasant to deal with and answered all questions and concerns. Don’t hesitate to give them a call!!

The technicians came out quickly and got the job done and were great. I would highly recommend them to anyone who needs a plumbing repair or replacement. Very efficient and very polite and very knowledgeable.

Great communication and punctuality. The guys were very friendly and got the job done quickly.

Dear Stuart’s Plumbing,I wanted to take a moment to express my sincere gratitude for the exceptional plumbing services provided by technician Paul Ford on 05/28/2024. His expertise, professionalism, and attention to detail truly made a difference.Your company's prompt response to my plumbing emergency saved the day, and I can't thank you enough. It's people like you who restore my faith in excellent service.Please know that I will wholeheartedly recommend your company to anyone needing plumbing services. Your dedication and hard work are greatly appreciated.Warm Regards,Carolyn

Excellent service andExpertise!

Stuart's Plumbing is the only company I will use

Eric & Paul did a fabulous job fixing both clogs. Highly recommend them both. They went over & beyond to be helpful.🤗

Highly recommend Stuart’s Plumbing. Same day prompt and efficient service and the service call fee is waived if the repairs are performed.

Prompt knowledgeable professionalFast service highly recommend

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