Townsend, Tennessee - Stuart's Plumbing

Missions

Townsend, Tennessee Trip 2

At the end of October 2022, Ethan joined the volunteer team from CWE Missions in completing the Children’s Bible Ministry’s new chapel/training facility in Townsend, TN. Ethan was on the plumbing team and installed all of the needed plumbing fixtures including toilets, sinks, urinals, and water fountains. Ethan had a wonderful experience working with CWE for his first missions trip and definitely would go on another trip in the future.

Google Rating

4.9

Based on 1152 reviews

Stuart's Plumbing

4.9

Very nice people I've used before and never try to sell me outGreat family business

LOVE the team at Stuart's Plumbing. We've had the pleasure to work with a few of the guys on a couple different home projects & EVERYONE at Stuart's Plumbing topnotch. My only regret is we didn't call them sooner! Don't waste your time or money with anyone else.

I like Stuart’s, they’re responsive and have good prices.

We had a old toilet acting up and it was clear we need to replace it. Martin accessed the situation, recommended a solution, replaced the toilet (and a broke ring underneath it) in a few short hours. He was beyond professional and genuinely lovely to work with today. I highly recommend Stuart's Plumbing in you want high quality service, a professional experience and don't want to end up calling some other plumber down the road. 10/10 experience for me.

Nick and Gus are both amazing at what they do. Nick was super kind and professional every time he answered one of my calls and Gus couldn’t have done a better job at fixing an issue for a buyer I was working with’s newly purchased home. Couldn’t be happier with the service and communication! Thank you both!

Nick was point of contact amd set up appointment immediately. Martin the plumber tech was polite efficient prompt and professional. He diagnosed the concern and work to rectify the blockage. Would highly recommend this company as this company warranties the job performed. Do yourself a favor, Please utilize this fantastic company.

Gus was great to work with and extremely knowledgeable. I needed a toilet replaced where I thought the cast iron flange was cracked along with snaking out both bath tubs. One of the items from yesterday’s service that impressed me is that Gus didn’t caulk the base of the toilet, he used grout instead. It looks so much more finished than caulk. When Gus was done, he cleaned up everywhere he’d been and one wouldn’t know that we just had the bathrooms a wreck with work. Thanks, Gus and Stuart’s plumbing for a job well done.

Excellent, professional, and very fair pricing! They arrived at the time they stated, work lasted as long as they said it would! Had quote on a Thursday, install following Monday!

Jeff was professional and friendly. Work looks good! Thank you.

Stuart's is our go-to plumbing service. We have an older home, and there is always something that needs to be addressed! They are responsive and helpful on the phone. They text us the technician's name and picture before he arrives, so we know who to expect. And without fail, they complete the job with quality. (for us, everything from a whole-scale house replumbing to installing a new sink to fixing a clogged pipe - they've helped us with all of that). Today Eric was our technician. He was prompt, polite, and got the job done while being super pleasant and helpful. Thanks again for such good work!

My kitchen sink was draining very slow. Eric was my plumber and he was fantastic. Very friendly and extremely knowledgeable. He did a great job. I highly recommend Stuart’s Plumbing and Eric!!!

Stuart's Plumbing was excellent. My wife and I were impressed with their modern equipment, service and quality personnel! The Technician (Eric) was intelligent, experienced and communicated well, and a most pleasant and informative person. Additionally he worked hard at completing the job in a professional matter. We were impressed and very satisfied with the job he did for us.We had about 1/16" to 1/8" of grayish scale on parts of our PVC main drain line. It was starting to come loose from the pipe after we had previously put some drain solutions down the toilet. The paper would catch on this scale and cause a clog. Eric was able to get the scale out of the line with several snake sessions and re-flushing the toilets. We are very happy to have our main line running free again. Sincerely D & D

Quality work, friendly/ communicative customer service and prompt/ efficient tech! Would definitely recommend to all.

Great customer service and work! Highly recommend Stuart's Plumbing.

As always, excellent work by Lee Gaston.

Your team is always awesome. Martin and his assistant are a great asset to your business. Very personable and delightfulAlso does great work

Showed up as promised, promptly on a Saturday morning. Was unable to fix problem due to our inability to locate the Hot Water circuit breaker. Suggested I get an Electrician. I had already scheduled for an Electrician for Monday afternoon but was hoping to shot circuit the fix.Have always had professional, quality service for Stuart's Plumbing.Robert Mitchell

Amazing customer service from speaking to them to interacting with Gus the plumber. As a first time homeowner i have found my official plumbers for my home!

I just had a repipe done on my house from all galvanized pipes underground to all new pipes going into the ceiling and these guys were amazing. Such a quick and efficient job. They did their best to still keep us comfortable while still getting the job done. Martin, Justin, Juan and Sebastian all were professional and kept us informed of everything they were doing. Highly recommended!!!!!

Very nice addressed the issue step by step solved the problem without extra cost.

Great service.. straight forward pricing with options. No pressure approach. Martin was professional and explained all of our options with pros and cons of each for the replacement of our hot water heater.

This is an awesome business. I would highly recommend them to everyone. Eric was excellent. Great plumber, very professional and really knowledgeable!

Gus provided us with an incredible experience. More than we could have asked for, and actually came out with a price lower than quoted. Our family truly is blessed to have had the pleasure with working with Stuart's! I would recommend to anyone over and over.

Stuart's replaced our galvanized domestic water piping from the street to all water users & installed a new water heater. Price was middle of the pack but Stuart's work plan was vastly superior to the others. The crew (Martin, Juan, & Justin) did a great job minimizing access holes and provided nice looking access panels for the holes. Extremely happy with the quality & pace of work. Clean-up effort after work completion was very good. Stuart's is now my preferred plumber.

The technician that completed my job was Gus. He was very polite and very knowledgeable. Everything was completed to my satisfaction. I will definitely use Stuart’s Plumbing for all my plumbing needs!

On-time, friendly and very informative. Would recommend Stuart's.

The absolute best. Wouldn't ever call anyone else.

We recently had to re-plumb our whole house, and the guys made it such a wonderful experience. They kept us informed the entire time and took care to lay down a mat on the carpet to keep it clean. Shout out to Sebastian and Jonathan for climbing into our very small attic!!

Called about a leak they responded within 48 hours. Very professional and explain what he did and why. I highly recommend them.

Texted me when leaving for my appointment, knowledgeable and very nice technician as always. Office staff very nice and responsive also.

Prompt, fast and efficient repair to toilet. Thanks.

Prompt knowledgeable professionalFast service highly recommend

The plumber from Stuart's plumbing was prompt and knew exactly what the problem was. He fixed it quickly!

Great job saved me money

No problems at all with courtesy of the staff when I called. Service was prompt and the technician, Gus Tomlinson, was professional and courteous. I do question the pricing structure of the company. I had already dug out the area to identify and expose the leak just outside the meter box. I showed him where the leak was. The technician simply had to turn off the water to the house, cut out about a 2 inch section of PVC pipe and glue on a cap, wait for it to dry and turn the water back on. The repair itself took him less than 15 minutes followed by a 20 minute wait for glue to dry before turning the water back on. He was at our house less than 1 hour, total parts were probably less than $1.00 (1 PVC cap) yet the total bill was $275.85. That works out to better than $275 an hour for labor which seems excessive to me...especially since I had already done the digging, exposed and identified the leak. Staff I would give 5 stars. Excessive price is the reason for the lower overall rating.

I am so impressed. With Stuart’s I have used 1 company for 20 years. They couldn’t come out for 2/3 days. Stuart’s was a referral I called they came out within an hour yep. Will not ever use anyone else ! Oh by the way the young man that serviced my home was excellent and knew his stuff!

What a great group of guys that did an awesome job of repiping our home.Thanks Johnathon, Eric and Sebastian for ta job well done.

Excellent service & prompt also. Gave us all the info on how to take care of our plumbing area.

Called in morning for quick repair to leaking outside faucets and they were fixed by 3:30 the same day.

Jeff was excellent! He went above and beyond with his service.

Jonathan worked with me to order the bathtub that met my needs. He installed it, working around our mess while recovering from water damage. Pleasant and knowledgeable.

Eric!Great Sales/Tech. In my semi urgent situation, he arrived within a couple hours of my initial frantic call. He is calm, polite, professional, and I absolutely recommend him to help you understand what, why and when.He made a call, that definitely got my next appointment moved up to a reasonable day for both our schedules to complete the job, and I appreciate that so much!I believe the cost is reasonable for the job, as well.Thanks Eric!

Always our go-to plumbing company. Professional, very informative. They also give us helpful tips. They call you when they are on the way and send a picture of the person that you should be expecting. I really like that security.

Martin has come to our house on several calls. He is very professional and polite. He gas been very patient in answering our questions and providing good service.

I have used Stuarts Plumbing twice and they have been very professional. Today they sent Martin, he was very polite, knowledgeable and professional. Both times I have had repairs done they have been on time, professional and reasonably priced. Will definitely call them with future plumbing needs.

great. rtw.

The kind gentleman that came today to unclog my bathtub was very polite, knowledgeable and friendly. Very pleased with your response and the polite customer service! Thank you!

This was my second Job with Stuarts. Andrea and staff made my every request possible.Martin is my Plumber. If and when I have a problem, guess who I’m calling!

Called with a pipe leak problem, came out the same day and fixed it. Technician was efficient, knowledgeable very good. Problem was fixed in about an hour. Will definitely use Stuart's again.

"And it is fixed, thank you sooo much, Eric and John deserve much thanks, they were very professional and quick with the repairs, an awesome ppl!!" Huge THANK YOU to Michele Meadows & Andrea for providing value by accommodating us sooner!

Prompt and efficient. Martin and Juan were friendly, helpful and professional.

your staff was on time and very polite, efficient and completed the installation of two water heaters without any problems. We will recommend them to anyone.

Martin was friendly, professional, and provided clear helpful updates with each step of my kitchen and bathroom installs.

Stuart's plumbing was extremely professional, knowledgeable, helpful and hard working. Juan GonzalezAnd Martin Perez was excellent in every way! I highly recommend Stuart's plumbing for any plumbing needs.

Paul did an awesome job and was very professional.

Lee came on time, did a professional job installing a shut off valve on our water heater, checked everything before he left and did everything that we asked him to do!!

They did a terrific job at my house on the installation of a new water heater. A very neat and clean installation I might add and made sure it operated to my liking before ever asking for full payment! Definitely would recommend to friends and family. When you want your plumbing done right, and trust me you do, call Stuart's you won't be disappointed! Can't say enough good things about Doc and Chris!They just came back for one of my toilets leaking, and hooked me up again!

Stuart’s Plumbing provided a phenomenal customer experience! I will use them for any future plumbing related needs.

Tech was very knowledgeable, courteous, and prompt. Service pricing was reasonable.

Stuart's Plumbing were professional and friendly, honest, and did what they said they would do.

MASSIVE shoutout to Tayler Brynn and Stuart Baldick at Stuart's Plumbing for saving the day! Thank you for coming to the rescue when a pipe decided to go rogue at one of our Boys & Girls Clubs!Your swift and expert plumbing skills not only saved the day but will keep our operations running smoothly once we reopen! Huge thanks to the unsung heroes behind the scenes – you guys are the real MVPs! 🙌 #CommunityHeroes #Grateful

Lee went above and beyond. Did a thorough job and was very helpful.

Highly impressed with Stuart's Plumbing! I had a friend on social media who raved about them and I needed a plumber for our dental office so I gave them a call. Eric is who came out and was so professional and fixed our issue the same day. Explained in detail what the problem was. I will from now on use Stuart's Plumbing for all of our plumbing needs! Thanks for being an outstanding business!

Awesome people to work with. Very honest people and quick. Way better than using Lowe’s or HD for our heater! Thank you!

To say we had a great experience with this company would be an understatement. They are the only one of FOUR plumbers that I called that bothered to call me back. They came out to quote us the same day and I was immediately impressed with the professionalism and customer service of John and Sebastian. John was incredibly knowledgeable and made great suggestions that worked better for our home and budget. He called his office in front of us and was able to adjust their schedule to accommodate our urgent need. They offered to come early to avoid inclement weather and the crew (John, Sebastian and Eric) worked NON-STOP (through lunch, 7 am-6 pm and at some points in a torrential downpour) to get us up and running again. The cohesive, respectful and efficient way they worked together was wildly impressive. All three men commented at some point about what a great company they work for. Not one negative word even in conversation amongst themselves. We have already made plans to use them for an upcoming remodel and look forward to doing business with this company again. Thank you, Stuart's Plumbing!

I'm pleased to share my positive experience with Stuart's Plumbing. Martin and his team were punctual, skilled, and effectively addressed my plumbing issue. They executed a clean and thorough repiping of my home, even working diligently in the rain on the second day to complete the job. I highly value their professionalism and gladly recommend their services.

Hate when problems happen, but always glad to see Lee; he makes things right, and is pleasant to work with

I didn’t need a salesman I needed a plumber!I got one elsewhere and the problem was what I thought it was! Will never call Stuarts again!!!

Martin did a great job with our plumbing issues. He was courteous, professional, and very thorough in his explanation of the different jobs that he completed. I would highly recommend Stuart Plumbing. I will be using Stuart Plumbing for all future plumbing needs. Thank you.

Technician Paul Ford is great. He listened to my description of the issue,went to work,and had problem solved very quickly.

Stuart’s Plumbing was a referral from our AC company. We’ve used them twice and their service quality was truly exceptional. Last year they replaced both toilets at a reasonable cost in one day. This morning we called for help with a clogged drain and received same day service from Gus Tomlinson. He surveyed the drain, gave us a quote and got right to work fixing our issue. Stuart’s has a great communication system that keeps you up to date on arrival time and also sends a message with a photo of the technician. We’re very happy with Stuart’s Plumbing and highly recommend this business.

Excellent experience the whole way through. Issue was identified and Gus did an awesome job following up and getting the repair done incredibly quick, especially with the holidays coming up. We’ve had great experiences every time and will continue to call Stuart’s for any plumbing needs.

Stuart's team was professional, responsive, and adaptive. They waited patiently as I worked with Lowe's via telephone to figure what was needed to install my new fridge and then got the job done quickly and cleanly.

Once again, this company came to the rescue. Within hours of my call, Eric arrived. He worked hard to solve the problem and didn't leave until he tested and tested, making sure everything works. This is a great company, from the answering service to the office staff to the talented plumbers. Thank you again!

Was the week before Christmas and OH, what a mess! The pipes were backed up making for unwelcome guests!A call to Stuart's Plumbing with Jeffery to appear. With knowledge, patience and skill to abound, our problem was solved and the unwanted mess gone!Seriously, Jeffrey came and fixed our total house back up, explaining to both my husband and I separately in detail both the problem and solution, before handling the issue in an efficient and timely manner. He is a definite asset to an already wonderful organization, Stuart's Plumbing! Thank you! Bonnie Patchell

They did and amazing job diagnosing the problem and were able to fix it that day. I have used them before and will continue to use them if I ever have the need for a plumber again. I would highly recommend this company if ever you are in need of a plumber.

Appointment was prompt and professional. Serviceman Paul was very pleasant & cordial. Issue was resolved quickly.

Great experience. From Reception staff to technicians- very professional and made sure the job was done correctly.I changed a Rinnai tankless water heater and installed a water softener.Martin, Juan and Stuart are excellent technicians. Would highly recommend them.

Stuart’s came through again… easy scheduling… prompt appointment… constant communication throughout the entire process… and got the job done right! Lee was exceptional and went above and beyond to walk through his work with us when he was done and even clean our fixtures! After struggling to find a good plumber for a long time, it’s good to know that Stuart’s is ready to help me when I need it. Thank you!

Stuart's did a complete house re-pipe for us on our 46-year-old home and have since completed several other projects for us. The level of experience, knowledge and customer service from this team has exceeded all expectations!! From the office staff to the techs, to the owner - everyone has been incredibly helpful and accommodating! At this point, we consider them family, especially Martin who always goes above & beyond to be helpful & educate us! :) Well done, everyone - WELL DONE!! You have our family's business forever!

Martin Perez handled our septic tank line clog quickly. Luckily you were able to get to us promptly. When the toilets back up panic sets in. He had some great ideas to avoid future backups. Thank you!

We needed a new water heater and Stuart's answered the call...The phone people were super friendly as was the tech who came out to do the estimate and install...They answered our questions and put us at ease....the install though in a tight difficult place was done right,clean and quick and the cost was spot on....matter of fact I may have them out to do another job as soon as we're ready ...5yrs later ...!2/4?2023 thought we had a leak called Stuarts out .They responded quickly and the technician Lee was thorough ,friendly and professional....Thank's again Stuarts!!!

This is my 3rd time using Stuart's Plumbing for projects on my home. The Technician was Gus Tomlinson, who did a fantastic job taking care of the issue I had. He called 35 minutes before arrival and was there on time and proceeded to get the job done in a professional manner. If you need a plumber I highly recommend Stuart's Plumbing and Gus Tomlinson , although the other times I used them the techs were always professional and easy to talk to.Ty Gus for helping me with this issue and Stuart's Plumbing.Ty Gerald Carter

Really good, professional service, both from the office when I booked and from the serviceman. Highly recommended.

Very professional, courtesy, and honest people. They were cheaper than other plumbing companies in Lakeland, and the work is world class. Stuart's plumbing is now my go to Plumbing company. Thank you for your excellent service.

Very professional. Very nice. No high pressure for anything and took care of the problem. Very satisfied and will gladly use them again.

Jonathan gave a quick estimate with 3 affordable options. Lee & Sebastian replaced our kitchen sink in just a couple of hours, and were very professional and friendly. The office also kept us updated via text and email about their arrival times, etc. Thanks Stuart's. Highly recommend!

We were needing to get our 20 year old water heater checked. We called Stuart's and they were able to schedule us fairly quickly. The serviceman was pleasant and determined that it needed to be replaced. He was able to do it the same day with a replacement water heater he had on the truck. He even stayed late and fought mosquitos to finish the job so that we had hot water that evening. We were pleased. One hiccup was that he was not allowed to disconnect our washer which was in the way of the installation. I was fortunately able to leave work and do that project right away so that he could proceed. We left the washer disconnected until the weekend when I could clean the area, repair the dryer vent, and re-install the washer. When I attempted that, I realized that the washer would not fit back in the same slot beside the water heater.. I reconnected it away from the wall so we could get laundry done that weekend, and called Stuart's about our dilemma on Monday morning. They graciously sent another technician to disconnect the water heater and re-install it closer to the opposite wall and get our washer back in its place. When we arrived home that evening, we noticed that the toilets and hot water lines were belching air and gray water. The next morning we got their answering service and left word of our situation. We called again a few hours later when we did not hear back. They initially scheduled us for later in the week, but were graciously able to arrange for the technician to return that afternoon. Fortunately, the lines just needed to be bled for a few minutes and we are back in business.Overall, Stuart's worked with us graciously and were able to resolve our concerns. My main objection was a lack of communication from the technicians. The initial technician did not notify us that the washer would not fit, even though he had taken the liberty of sawing off part of the leg of a wooden platform that the dryer was sitting on, to try and make room for the washer to fit back in. We discovered the problem days later on our own. The second technician did not notify us or their office that he was unable to get access inside to bleed the lines. Again, we were shocked to discover the exploding gray water on our own. In addition, that is a common situation that we could have easily resolved on our own with a simple phone call.I believe that we would use Stuart's again, but hope they will evolve into a more communicative organization.

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